Individuals & families
Prospective residents and family members may contact us directly.
Admissions
A clear, respectful referral process.
Begin with basic information. If the inquiry moves forward, our team will explain how to share required records through an approved secure process.
Who can refer?
Multiple ways to begin.
Care professionals
Case managers, social workers, hospitals, providers, and discharge planners may refer.
Community partners
Community agencies and other appropriate organizations may start an inquiry.
Referral process
From first conversation to transition.
- 1
Contact Zettmar Homes
Share basic, non-sensitive information about the inquiry.
- 2
Preliminary eligibility conversation
Discuss support needs, timing, capacity, safety considerations, and funding category.
- 3
Documentation review
If appropriate, staff provide instructions for securely sharing requested records.
- 4
Resident interview or assessment
A conversation or assessment may occur if applicable to the program.
- 5
Placement decision
Program fit and availability are reviewed and a decision is communicated.
- 6
Transition planning
Move-in expectations, coordination, and next steps are organized.
Initial referral form
Start with the essentials.
Sensitive documents
Use only an approved secure intake process.
Do not submit medical records, diagnoses, Social Security numbers, insurance member IDs, medication lists, or other confidential health information through this form.
Sensitive records should only be sent through an approved secure intake process after staff provides instructions. Do not email confidential medical records to our general inbox unless specifically instructed through an approved process.